Innovations in Service Delivery

Councils need to explore new ways of delivering services that are carefully tailored to local needs, contain costs and achieve the best possible results for both service users and the whole community. Options include more rigorous service reviews, joint ventures and community partnerships.

This workshop will look at recent innovations and successful models in NSW, around Australia and internationally. It will also draw on ideas and actions in FFTF Improvement Proposals for delivering better services to NSW communities.

For more information, please download Innovations in Service Delivery (PDF, 106KB).