Local Government's Role

Councils play an important role in providing community care services and other activities that enable older people to remain living in their own homes and stay active in their communities. Local government develops plans and ageing strategies to meet the needs of older residents.
LGNSW works with other spheres of government to ensure that residential and Commonwealth Home Support Programme (CHSP), and healthy ageing programs are well resourced to meet the real and growing level of need amongst older people and their carers.
Seniors' Week in March each year is supported by local government to recognise the valuable contribution older people make to their community, through respect, inclusion and being sensitive to the needs of older people.
Our work in ageing is supported by financial assistance from the NSW Government and the Australian Government Department of Health under the CHSP.

Events and Resources

Aged and Disability Forum

LGNSW will be hosting an Aged and Disability Forum for NSW councils on 14 March 2017.

The forum was funded and supported by the Department of Health and Family and Community Services.

The forum will be used as a platform to inform and support councils on the aged and disability care reforms and to discuss the implications for their services.    

Highlights of the forum include speakers covering the following topics:

  • Update on Home Care Packages
  • Steps to be NDIS Ready
  • Workforce Planning
  • Change Management

and a Yarning session on the topic Inclusiveness with experienced Aboriginal development workers.

To further prepare councils for the sector reforms, LGNSW is offering the following training on:


Aged Care Forum 2016

LGNSW hosted an Aged Care Forum for NSW councils on 28 June 2016.

The forum was supported and funded by the Department of Health.

The forum provided key information and updates on the Aged Care Reform to relevant council staff involved in the management and delivery of aged care services.

The forum also facilitated important discussion and networking following the presentation on Marketing and Promoting Aged Care Services and councils' experiences.

Forum presentations and information are available for download:

Department of Health - Aged Care Reform Information and Resources (PDF, 211KB)


Update on My Aged Care and Carers Gateway - James Wilson, Healthdirect Australia (PDF, 1MB)

Marketing and Promoting Aged Care Services In the Context of Reform - Jenny Bray Training & Consulting (PDF, 493KB) - Speaker notes (PDF, 83KB)

Exit out of services provision - Narelle Williams, Shellharbour City Council (PDF, 387KB)

Update on future of aged care funding - Julie Williams, City of Parramatta Council (PDF, 196KB)

Local Government and Community Care Forum 2015

LGNSW, in partnership with Community Options Australia, hosted a forum on 14 May 2015.

The forum was supported and funded by the Australian Government Department of Social Services.

The forum facilitated councillors and council staff involved in the management and delivery of aged and disability services to hear what other councils have done in this field and discuss relevant issues.

Download forum presentations below:

Overview of Operating Context - Zakumi Consulting (PDF, 330KB)

Opportunities to Innovate - Community Options Australia (PDF, 777KB)

Local Stories:

Relinquish - Greater Hume Shire Council (PDF, 412KB)

Align/Partner - Uralla Shire, Glenn Innes Severn and Gunnedah Shire Councils (PDF, 671KB)

Grow and Invest - Kiama Municipal Council (PDF, 1.5MB)

Strategise and Engage - Willoughby City Council (PDF, 756KB)

Government Departments Panel:

Transition to the CHSP - Department of Social Services (PDF, 305KB)

Transition to the NDIS - NSW Ageing, Disability and Home Care (PDF, 248KB)

NSW Office of Local Government (PDF, 2.8MB)

Local Government and Community Care Forum 2013

Ageing Strategies 

Many councils have developed Ageing Strategies to address the needs of older people in the community. These strategies identify the impacts of an ageing population and provide a framework for the council to respond.

LGNSW has developed the Integrated Age-Friendly Toolkit to help NSW councils link their Ageing Strategies to the broader council Community Strategic Plan, Delivery Program and Operational Plan.


Creative Ageing Grants Program

The Creative Ageing LG Grants program provided $90,000 to NSW council projects which increased the number of older people participating in creative activities. The program was delivered with the support of the NSW Government through the NSW Office for Ageing in Family and Community Services. Applications for this program have now closed.