Conducting Workplace Investigations

This course is available via:

Interactive online
Remote learning tailored to your council

In-house face to face
Delivered at your council

Member calendar training
Either face-to-face or interactive online for individual participants


Learning and Development

Phone: 02 9242 4000

This course is scheduled to take place on 16 February 2021 or 25 May 2021

Price: $660 incl GST
Duration: 9.00am-12.30pm
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Whether you are an HR professional, manager or compliance officer, you may need to conduct an in-house workplace investigation in the future, or already have conducted one.

This practical course gives you the knowledge and skills needed to conduct an effective, fair and legally sound workplace investigation.

Part 1 ā€“ Understanding the process

  • Hallmarks of a good process (procedural fairness)
  • When to investigate
  • Setting up and scoping the investigation
  • From complaint to allegations
  • Who can investigate?
  • Who can participate?
  • Planning and timing
  • Communicating with the parties

Part 2 ā€“ Gathering and analysing the evidence

  • Collecting evidence, selecting witnesses
  • Planning interviews
  • Interview techniques
  • Analysing the evidence
  • Making findings of fact and deciding on breach of policy
  • Common issues that arise
  • Report writing
  • Documentation and Record keeping

Includes a copy of Worklogicā€™s Workplace Investigations book, published by Wolters Kluwer

Local Government NSW has a range of experienced facilitators who use discussions, case studies and local government-oriented examples to help transfer learning to the workplace.