Customer Service Excellence

  • Date:

    12 December 2018

  • Location:

    Sydney, for venue details contact LGNSW Learning Solutions

This interactive program is designed to give the participants a good understanding and knowledge in providing the best service possible - delivering service that is prompt, friendly, courteous and efficient; and striving to excel in customer service through continuous improvement, external benchmaking, new technologies and actively seeking feedback from customers.

This program will inspire you to be connected to customers and council’s community through the provision of outstanding customer service.

For more information, please download Customer Service Excellence (PDF, 104KB).